Support
Package Details |
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| Telephone
Support - Mon - Fri 09:00 - 18:00
(National Rate) |
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| 24/7 Helpdesk & Knowledge Base |
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Personal
Support Number Learn
More  |
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| Proactive Support |
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| System
Resource Monitoring |
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| Secure Remote Access |
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| WiFi / Hot Spot Support |
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| 3G Data Mobile Communication |
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| Hardware
& Network |
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| Desktop
Hardware Support (x86 PC Compatible) |
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| Desktop
Hardware Fault Diagnosis |
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| Patch
and Upgrade Support |
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| Windows
2000 Professional Edition |
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| Windows
XP Home, Professional |
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| Application |
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| Desktop
Application Set-Up & Configuration |
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| Application
Fault Diagnosis & Remote
Repair |
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| Patch
and Upgrade Support |
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| Microsoft
Office Suite 2000 / XP / 2003 |
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| Broadband
/ Connectivity Problems |
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| Workgroup
File & Print Sharing |
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| Support
Package Exclusions |
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| Onsite
Visits / Support |
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| Out
of Hours Support |
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| Calls
Not Relating to Specific Problem |
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| Replacement Hardware or Software |
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| Apple
Computer OS & Software |
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| Software
Licensing / Upgrade Fees |
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| Tuition
on Unsupported Software Usage |
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