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Vitual Support Department - VSD Support Packages

For many companies, a dedicated in-house IT department makes very good sense.

Other companies prefer to outsource the IT function. It's not simply the cost savings - though that can be considerable. They know that by using our Virtual Support Department, they can put experts on the case whenever they need them. No training overheads, no holidays, no supervision. And no losing key IT staff, seeking career improvement. Outsourcing means reduced costs, easier budgeting and access to the highest quality technicians, all supported with all the latest remote support tools.

Virtual Support Department (VSD)
included as standard Antivirus Protection learn more included as standard Antivirus Protection learn more

VSD Premier is our top level support package and is for businesses that want a full technical service support agreement where we take operational control of your IT resource for a fixed annual fee.

Premier clients have a service level agreement, a dedicated account manager, regular performance reviews and all on-site support work is included in the fee.

For further information please contact Sab Khatri on 0845 466 0182

included as standard Spyware Protection learn more included as standard Spyware Protection learn more
included as standard Internet Content Filtering more info included as standard Internet Content Filtering more info
included as standard Remote Desktop Access more info included as standard Remote Desktop Access more info
included as standard Technical Helpdesk included as standard Technical Helpdesk
included as standard Mon - Fri - 08:30 - 17:30 included as standard Mon - Fri - 08:30 - 17:30
included as standard Fast Response included as standard Fast Response
included as standard Remote Support / Fix included as standard Remote Support / Fix
included as standard Warranty Management included as standard Warranty Management
included as standard Server Monitoring / Alerts included as standard System Monitoring / Alerts
included as standard Scheduled Healthcheck included as standard Regular Server Healthcheck
included as standard Ticket / Call Tracking included as standard Ticket / Call Tracking
included as standard Loan Equiptment (STA) included as standard Loan Equiptment (STA)
  included as standard Includes Pre Paid Funds
Our entry level support package ideally suited for SOHO and Small Business clients. The Active support package is more suited for SME's and clients who require a more proactive service. Our Premier package is a complete bespoke solution tailored to your business and working methods.
Additional Services:
   
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